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FREQUENTLY ASKED QUESTIONS

What ingredients do you use?

FLEX protein balls are crafted using wholesome, natural ingredients that prioritise quality and freshness. Each are made to order in small batches, ensuring that you receive a consistent, premium experience with every shipment. Embrace the goodness of hand-made products thoughtfully created just for you. Experience the difference of freshness with FLEX protein balls.

Do your snacks contains nuts?

At FLEX, we want to ensure you have all the information you need. Yes, our products contain nuts. We recommend checking the full list of ingredients under each item in our store for specific details about nut content and potential traces. Please be aware that we are not nut-free and cannot accommodate nut allergies.

Are your products GLUTEN FREE?

All FLEX products are gluten-free! We take pride in offering options that cater to those with gluten sensitivities, ensuring everyone can enjoy our products without worry. Thank you for choosing us!

Are your products DAIRY FREE?

At FLEX, we take pride in our products that feature high-quality ingredients. As we continue to grow and evolve, we remain committed to exploring opportunities for a dairy free range to cater to all dietary preferences. Please read below, excerpts from the protein products used in making FLEX protein balls.

Whey: "is one of the purest available on the market, with high levels of protein and low levels of fats, carbohydrates and sodium. WPI is naturally low in lactose and may be particularly useful for those that experience negative side effects from dairy consumption".

Earth: "is a blend of GMO free pea, rice and fava bean proteins, containing all-natural flavours and sweeteners, ideal to support muscle growth and recovery. Completely dairy free".

Collagen: "HCP (Hydrolysed Collagen Peptides) is a light tasting hydrolysed collagen protein, rich in Type 1 (muscle, eye, bone health, enhances skin health and reduces signs of aging) and Type 3 (gut health and skin elasticity and hydration) collagen, that's easily digested and completely dairy free". 

Stay tuned for exciting developments as we expand our offerings and ensure the products suits your needs.

Are FLEX Protein Balls healthy compared to other brands?

Absolutely! Our products are clean, nutrient-filled, and easily digestible. Made with natural ingredients, we ensure that there are no nasty preservatives or unnecessary additives and fillers, making us the healthier choice.

How do you stand by a great product?

FLEX is proud on delivering 100% clean nutrition with no additives or fillers—just fresh, homemade goodness. While we strive for consistency in flavour, our products may have unique shapes, reminding you that each batch is crafted with care. Enjoy the authentic taste of every bite!

How do I store FLEX Protein Balls?

FLEX protein balls are best stored in the refrigerator in the convenient, resealable pouch supplied where they can stay fresh. For longer storage, feel free to freeze them; just take them out and thaw when you're ready for a tasty snack. Enjoy the convenience of having delicious treats on hand whenever you need them!

When will you send my order?

Your order will be shipped within 2 business days from the date payment is received. We appreciate your patience and look forward to getting your items to you promptly!

Where do you deliver to?

FLEX proudly offers delivery to anywhere in Australia using the reliable Australia Post express post service for a flat rate of just $10.00. Enjoy free shipping on all orders over $50.00, making it easier than ever to get your favourite products delivered right to your doorstep. Shop with us today and experience the convenience of fast, affordable shipping!

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